Products and Solutions
Integrated Logistics Support
Integrated Logistics Support

As ATEL Integrated Logistics Support (ILS) Unit, we have been providing the technical and logistical support needed throughout the lifecycle of the systems we produce and support (such as Jammer, electronic boards, modules, and electromechanical assembly for foundation companies) for 25 years. We ensure comprehensive system revisions and supply spare parts. Additionally, we directly contribute to the development activities of our products by utilizing the acquired and learned knowledge from the field during the product design processes developed in our R&D Center.

Our primary goal is to provide service within the framework of quality standards and customer satisfaction by leveraging our comprehensive industry experience, experienced personnel, and strong testing equipment to plan, procure, test, deliver on time, and cost-effectively support elements.

Our experienced team also provides on-site installation, configuration, and various testing services at customer facilities. We facilitate collaboration with seamless communication between our field quality engineers and our customers in on-site maintenance and troubleshooting of installed systems, ensuring quick solutions. After each new work and on-site service, acquired and learned knowledge is recorded and reported. We maintain our competitive advantage in the market with strong know-how.


ILS Scope
  • • Performing Fault Diagnosis of Electronic Boards, modules, and devices.
  • • Repairing Electronic Boards according to IPC standards after fault diagnosis (e.g., FAB card for Roketsan).
  • • Repairing faults within the scope of repair for subsystems (for expired warranty modules and subsystems of Aselsan).
  • • Conducting Functional Tests, Measurements, and Checks.
  • • Continuing on-site maintenance-repair activities for end-user and vehicle-mounted equipment.

Elements defining ILS scope
  • - Reliability and Maintainability
  • - Material and Supply Support
  • - Maintenance Planning
  • - Technical Documentation
  • - Support and Test Equipment (D&TE)
  • - Labor and Human Factors
  • - Training and Training Equipment
  • - Packing, Handling, Storage and Transportation (PHS&T)

With Sustainability Engineering, we are able to provide the necessary services that products will need throughout their life cycle. activities and materials are identified and the continuity of products is ensured.

With the Maintenance Engineering Services, the processes for carrying out maintenance activities in the shortest possible time, with simple techniques and at low cost are determined and converted into numerical data. This data is shared with R&D, Design, Quality and Production departments to increase competence.


Warranty periods of the products delivered within the scope of WARRANTY SERVICES In line with this, warranty follow-up lists are created and kept up to date. During the warranty service;
  • Short Repair Service Periods
  • Sufficient spare parts
  • Customer satisfaction We care and develop strategies accordingly.

    ELD parameters:
  • Reliability Engineering Services and Failure rates of defective products, boards and components,
  • MTBF (Mean Time Between Failures) Mean Time Between Failures rates,
  • MTTR (Mean Time to Repair) on-time maintenance rates We continuously improve their data by setting KPIs.

    Our ELD unit ensures adequate stocks throughout the life cycle of the system at the most economical cost. by creating the maintenance concept and maintenance plan with quantities,
  • Basic Care Services
  • On-site Care services
  • Providing Field Maintenance Services with mobile and fixed teams and keeping the systems active they provide.

  • In addition, in order to ensure that the systems and products produced can be used effectively and efficiently in the field for the convenience of users;
  • Quick User Guide
  • Operator's Manual
  • Maintenance and Repair Books
  • By preparing a program and plan, we meet the training needs of our customers, training theoretical and technical trainings by determining methods, training support materials are provided and updated.